Contact Us

We operate a call routing system, so after calling us on 020 8661 8188 please press:
  • 1 to locate home care services in your area
  • 2 for membership
  • 3 for disclosure services (DBS checks)
  • 4 for the member helpline
  • 5 for workshops and events
You can interrupt the system at any time by pressing the relevant number from the list above.


Contacts by department (Telephone and Email)
Media Enquiries

Genuine media enquiries from professional journalists only should be directed to:


Please do not use these numbers for general enquiries, helpline support or unsolicited sales calls.



Homecare Association
Mercury House
117 Waterloo Road

Tel: 020 8661 8188
Email: [email protected]